FAQs

What products and services does Exhitech Solutions offer?

  • Exhitech Solutions specializes in supplying high-quality industrial equipment, automobile parts, and chemical solutions. We also offer a range of services, including product customization, technical support, supply chain management, and consulting on sustainability and process optimization

    How can I place an order with Exhitech Solutions?

  • You can place an order by contacting our sales team via phone, email, or through our website’s contact form. We’ll assist you with product selection, provide pricing, and guide you through the ordering process.

    Do you offer international shipping?

  • Yes, Exhitech Solutions provides international shipping to various countries. Our logistics team ensures that all products are safely packaged and shipped to your location efficiently. Shipping costs and delivery times may vary based on your location and the size of your order.

    Can I request a product sample before placing a large order?

  • Yes, we offer product samples for certain items to help you assess the quality and suitability before making a larger purchase. Please contact our sales team to inquire about sample availability and shipping arrangements.

    What kind of technical support do you provide?

  • We offer comprehensive technical support, including installation guidance, troubleshooting, and maintenance advice. Our experts are available to assist you with any technical challenges related to our products, ensuring smooth and efficient operations.

    Do you provide customized solutions?

  • Absolutely. Exhitech Solutions specializes in customizing products and services to meet the specific needs of our clients. Whether you need a unique chemical formulation, specialized equipment, or tailored supply chain solutions, we can develop and deliver a solution that fits your requirements.

    How do you ensure the quality of your products?

  • Quality is our top priority at Exhitech Solutions. All products undergo strict quality control checks to meet industry standards. Our chemical solutions are also compliant with safety and environmental regulations, ensuring that you receive safe and reliable products.

    What is your return and refund policy?

  • We stand behind the quality of our products. If you receive a product that is defective or not as described, please contact us within [specific time frame] of receiving your order. We will arrange for a replacement, return, or refund as appropriate. For detailed information, please refer to our return and refund policy on our website.

    Can you help with the installation and maintenance of the equipment?

  • Yes, we provide installation and maintenance support for the equipment we supply. Our team can either guide you remotely or arrange for on-site assistance, depending on your location and needs.

    How do I stay updated on new products and services from Exhitech Solutions?

  • You can stay informed by subscribing to our newsletter, following us on social media, or regularly visiting our website. We provide updates on new products, industry trends, and special offers to keep our clients in the loop.